Learn more about the comprehensive Sanitizing & Disinfection services we've developed to protect the well-being of our customers.

Roto-Rooter Services Company

Summary

Roto-Rooter, a sewer and drain cleaning company with locations throughout the U.S., needed an all-encompassing solution for uniforms, facility cleaning, and PPE – CLEAN stepped up as a one-stop-shop provider and made sure that Roto-Rooter has the products and uniforms they need to confidently and safely do their job.

“We have used CLEAN for quite some time, they are always open to discuss our services, pricing, and needs. When changes are needed, they are quick to provide outstanding services.” – Clayton Bartell, General Manager, Roto-Rooter Services Company

Problem

Roto-Rooter Services Company needed an affordable, personalized solution for getting the products and safety equipment they need on-time to run their operation. CLEAN representative Tyler Foulton took the time to understand how Roto-Rooter operates as a company and created a plan that meets Roto-Rooter’s ever-evolving needs.

“We almost lost our rep when we moved locations, CLEAN worked with us and we were able to keep our rep. This was very important to us, Tyler knows our systems, needs and what works best for our company.” – Clayton Bartell

Solution

CLEAN has provided trusted industrial uniform, linen, and facility services for over 80 years. So, when Roto-Rooter expressed concerns about not being able to get PPE regularly from their normal vendor, and needing consistent uniforms, sanitizing, and facility services, CLEAN representative Tyler Foulton designed a tailored plan to fulfill Roto-Rooter’s needs:

  • Consistent, reliable uniforms, sanitary products, and PPE delivered on-time 
  • Weekly check-ins to communicate changes in products and stay in-tune with the client’s needs
  • Outstanding customer service from a representative that knows Roto-Rooter’s facility
  • Regular suggestions for changes to Roto-Rooter’s system to help make it as efficient as possible

When asked what makes CLEAN stand out from the competition, Roto-Rooter’s Clayton Bartell replied, “Outstanding customer service, one rep (Tyler Foulton) who understands how we operate and meets our needs and is open to change when needed.” That’s the CLEAN Difference.

Results

Roto-Rooter has been with CLEAN for 5 years as a result of CLEAN’s great customer service and superior products. “CLEAN provides excellent products and customer service, and is a one-stop-shop to get all of our uniforms, cleaning, sanitary, and PPE needs. Tyler, our account rep makes sure to communicate any changes in products and keeps us fully stocked. He gets any changes done in a timely manner and is quick to point out any suggestions to make our system more efficient.” – Clayton Bartell, General Manager, Roto-Rooter Services Company