The CLEAN Difference
Keeping it Green
Accurate Delivery
Family-Owned Since 1938
One Focus:
Customized Uniform & Textile Programs
Technology-Driven
CLEAN’s Solutions for Common Rental Issues
Accurate Delivery
Common Issue:
“I didn’t get all my clothes back!”
CLEAN Solution:
CLEAN uses a cutting edge RFID garment inventory system:
- Scan and track each piece during each step of the process
- Accurately deliver what was promised
Locker room organization:
Each user has a unique identifying number as well as a designated garment locker or personal rail organizer to avoid garment loss
Transparent Billing
Common Issue:
“My bill is confusing and the invoice amount is always changing!”
CLEAN Solution:
Our invoicing makes it easier for you – no hidden or unexpected charges:
- We provide you with a sample invoice before your services start
- Our invoices are clear and easy to understand
- Your Route Sales Representative will walk you through your rental program spending, allowing you to see exactly how working with CLEAN benefits your budget
- You can easily view your invoices, make payments, and make changes to your program via our comprehensive online customer portal
- Invoices can also be mailed, emailed, or faxed to you per your request
Hands-On Management
Common Issue:
“They don’t understand my needs!”
CLEAN Solution:
We go above and beyond in delivering exceptional customer service:
- Your Route Sales Representative will give you personalized assistance, we ensure our team of professionals are fully trained and qualified to provide your employees with clean and safe garments
- Communication is key in enabling your program to run smoothly each and every week
- Our management has a three-hour response time and will conduct quarterly visits in person
- Continually review your satisfaction with our service through third-party surveys and quality control manager audits
Quick Repairs and Replacements
Common Issue:
“They never fix my garments or replace the worn out ones!”
CLEAN Solution:
Our repair and replacement process is set up to provide you with the best quality service:
- 98% of repair needs are caught in-house, our employees identify any needed repairing or replacing at various quality checkpoints
- Lost or damaged garments that need repairing or replacing will either be subject to agreed-upon costs, or fully covered by a budget protection program
Easy Order Edits
Common Issue:
“It takes forever to get uniforms for a new employee!”
CLEAN Solution:
CLEAN simplifies adding new wearers:
- We are electronically connected to garment providers, optimizing order fulfillment
- We commit to 0-4 day turnaround on 80% of new orders from current customers
- Adding a new wearer is no hassle for you and will either be subject to agreed-upon costs, or fully covered by a budget protection program
Easy Purchase, Branding, and Customization
Common Issue:
“Slow turnaround; Lack of capabilities to manage orders for different departments and functions.”
CLEAN Solution:
The Branding and Apparel Store by CLEAN:
- We are electronically connected to network of providers to guarantee 0-4 days turnaround
- We have software based solution that allows you to manage your program at multiple levels of management and divisions
- We offer multiple customization options to combine the ease and affordability of a rental program with retail-level creativity