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Gourmet to Go

By November 6, 2020Case Study, Facility Service

Summary

Gourmet to Go is a premier catering company located in St. Louis, MO. They have relied on CLEAN’s high-quality facility cleaning solutions and top-notch customer service for ten years. When the COVID-19 pandemic began in March, Gourmet to Go wasn’t sure what to expect. 

“We were impressed and very pleased when, in the early days of the pandemic, Myles, our CLEAN representative, suggested and then was able to provide sanitizing units we could mount in our environment.  It gave us one more opportunity to stay safe and gave peace of mind to our employees.” – Sandy Sims, Vice President and General Manager of Gourmet to Go.

Problem

The COVID-19 pandemic has required businesses all over the world to quickly adapt to changes and implement strict distancing, sanitizing, and cleaning measures. Gourmet to Go, a popular catering company in St. Louis with two locations, needed a solution to keep customers and employees safe.

Solution

CLEAN has adapted to the times since 1938. With the client’s needs and safety in mind, CLEAN developed a facility cleaning plan based on CDC COVID-19 guidelines for businesses. This plan is budget-friendly and built to give Gourmet to Go peace of mind and confidence during this unsure time.

  • Weekly check-ins and appointments to ensure that all surfaces in the facility are sanitized and cleaned, and to make sure that the client has all of the supplies they need to regularly disinfect, clean, and sanitize all surfaces
  • Quality, reliable customer service from a certified cleaning professional that knows the Gourmet to Go facility
  • A fair pricing structure and a convenient client portal that helps the client manage services to fit within their budget

Results

During the COVID-19 pandemic, restaurants and other businesses have had to adapt their business’ cleaning protocols to keep customers, employees, and themselves safe. Gourmet to Go had the help of CLEAN during the early days of the pandemic to give them the solutions they needed to ensure that their employees were safe and to give them peace of mind. When asked why Gourmet to Go has continued to choose CLEAN’s services for ten years, “We have remained loyal to CLEAN because of their fair pricing structure and the excellent service we have received consistently through the years.”